Educating the future generation of service innovators in emerging markets: A tale from the land of 100000 lakes

Ferruzca, M., Tossavainen, P. J., & Kaartti, V. (2016). Educating the future generation of service innovators in emerging markets: A tale from the land of 100000 lakes. RESER 2016 Conference Proceedings (8-10 september 2016 : Naples, Italy) / by Schletz. Consultado el 2 de marzo de 2018, RESER (European Association for Research on Services): http://reser-online.net/?p=108